Dazzle All has several international warehouses based in Asia, America, Europe and the Middle East. Our team ensures your order is being processed as quickly as possible. Your order will dispatch from the nearest warehouse when possible.

Before the order being shipped out, need 2-8 business days for processing 1. Receiving time=Processing time+Shipping time,Delivery time UP to 18 Business days 2. Dazzle All has international warehouses based in Asia,America,Europe and the Middle East. Our team ensures your order is being processed as quickly as possible. Your order will dispatch from the nearest warehouse when possible, although the majority of stock is located in China so you may receive different packages for the same order. Customers will receive orders via our UK courier partners and NOT need to deal with any custom affairs. Please also be aware that next-day delivery is NOT currently available for UK customers. 3. Please contact us within 3 months of shipment if the package does not arrive in time. Note that overdue requests may not be accepted.

If there has no updates in Royal Mail website after your order is shipped out.The reason is due to your order was sent from our overseas warehouses. Parcels need to arrive in United Kingdom by plane from overseas. Then Royal Mail will pick up parcels from airport in working days. Once Royal Mail scans those parcels, the website will update the tracking number. It may take 3-5 days to see any activity once it has shipped out from our end. Please give some time for the courier to update the latest tracking info after reaching next station, hope you will receive your package soon and love the wonderful item.

Please kindly check the expiration date about your date, billing address, and security code first, these may affect your payment. Since most payment failures are due to insufficient funds or invalid accounts. We suggest you may check with your bank. Or if possible, we'd advise you to try paying with PayPal Also, you may Contact Agent for help. Note: If you tried more than 3 times with the same card, please kindly wait another 24 hours to try again.

We currently accept the following forms of payment: -Visa-Mastercard-Maestro-American Express-PayPal--Google Pay

There are multiple possible reasons: 1) Wrong or incomplete address 2) Invalid phone number 3) Unable to deliver Please go to "Track" under "My Orders" to find the tracking number first and contact the shipping company for more information. You may also contact our Customer Service for further help.

Typically this is due to an incomplete/incorrect shipping address or the courier does not have access to the delivery location. Please contact the courier to arrange for a re-delivery of your package.

There are two cases： 1：As we currently ship from various global warehouses, there may be items that are in stock at another facility. 2：When the parcel amount exceeds £140, in order to speed up customs clearance, your order will be splitted into two or more parcels automatically.

Please do not worry. If your orders are shipped from our Asian warehouse, it needs to arrive in the UK by plane first. After Royal Mail picks up parcels from the airport, tracking will be updated. Please give some time for the courier to update the latest tracking info after reaching the next station.

We want to sort out any issues with wrong/defective/stained items straightaway. As soon as you discover a wrong/defective/stained item, please contact our Customer Service with: 1) The order number 2) The item's name or SKU number or pictures 3) A description of the problems and some clear pictures We'll get back to you as soon as we can.

You can contact Agent with the original SKU and the item/size you would like to exchange it for. Note: The following items cannot be returned or exchanged: bodysuits, lingerie, jewelry, beauty, underwear, Event & Party Supplies, . We cannot offer refunds on cosmetics if the hygiene seal has been broken.

Returns will be processed within 10 business days upon receipt of your package, as we need to check the status of the returned items, and what we need to improve. Different refund methods have different refund processing times: PayPal 2-5 Business Days Card 7-14 Business Days